At Canvasiya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Method Details (processed via secure third-party gateways)
Non-Personal Information:
- IP Address
- Browser Type & Version
- Device Information
- Pages visited and time spent on site
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate order updates and shipping details
- Respond to your inquiries or support requests
- Improve our website, services, and customer experience
- Send promotional emails (only if you opt-in)
We do not sell or rent your personal information to third parties.
3. Payment Security
All payments on Canvasiya are processed through secure and reputable third-party payment gateways. We do not store your credit/debit card details on our servers.
4. Cookies & Tracking
We use cookies to enhance your browsing experience, remember your preferences, and analyze website performance. You can control or disable cookies through your browser settings.
5. Third-Party Services
We may use third-party tools (e.g., analytics, shipping partners, email marketing tools) that may collect information for the purpose of fulfilling services. These partners are bound by confidentiality agreements and cannot use your data for their own purposes.
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (such as tax or accounting obligations).
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data (except where legally required)
- Opt-out of marketing communications
To exercise your rights, contact us at .
8. Data Security
We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online system is 100% secure, so we cannot guarantee absolute security.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our site after changes means you agree to the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Email:
Phone: +91 784 854 9685
Contact Form: visit support page